Import your ITCloud bill

ITCloud doesn't have a live connection yet, so you upload its monthly billing export. It takes a minute each month.

Export the bill from ITCloud

1. Sign in to the ITCloud portal.
2. Open your billing or invoice details for the month.
3. Export it as a CSV file. Keep the column headings as they are.

Upload it to Sinculate

1. In Sinculate, go to Imports and choose ITCloud bill.
2. Select the CSV file and the billing month.
3. Check the preview. Sinculate shows the customers, products and seat counts it read.
4. Select Import.

After the import

Sinculate matches each ITCloud customer to a Syncro customer and each product to a Syncro item. The first time, it asks you to confirm the matches. After that it remembers them. See Map products to PSA items.

Tip

Import the bill as soon as ITCloud publishes it, so you have time to approve fixes before your own invoices go out.