Vendors and PSAs rarely use the same names. Microsoft 365 Business Premium might be "M365 BP" in your PSA, and a distributor SKU might have a long code. Mapping tells Sinculate which is which.
Map a product
Section titled “Map a product”- Go to Products. Unmapped products are at the top.
- For each one, choose the PSA item it's billed as.
- Save. Sinculate re-runs the comparison right away.
One product, several PSA items
Section titled “One product, several PSA items”If you bill one license under more than one PSA item, for example a bundle and a standalone item, map it to each of them. Sinculate adds them together when it compares.
Products you don't bill separately
Section titled “Products you don't bill separately”Some licenses are included in a managed services bundle and never appear on the invoice. Map those to the bundle item, or mark the product as Included, not billed so it doesn't show as a gap.